Ordering From Our Online Store
We want you to be completely satisfied about your purchase from us. All orders are custom and hand-made to order.
Orders are processed securely via PAYPAL. If you don’t have a PayPal account, simply choose “pay by credit card” on the PayPal page. We do not keep any credit card information.
Orders are shipped via Canada post with a tracking number.
Returns and Exchanges
We do not accept returns and exchanges on all custom-made, custom-fit and personalized items. All sales are final. No refunds and exchanges. We can however make adjustments to purchased items at a fee unless we assume responsibility to any sizing issues.
Most custom orders take 1-3 weeks for processing and will be shipped immediately after processing.